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Terms & Conditions

Terms & Conditions

This website is owned and operated by Opulente Candles LLC. As you explore this website, the terms “we”, “us”, and “our” are used to refer to Opulente Candles LLC. Your use of this website and its associated information, tools, and services is subject to your agreement with all the terms, conditions, policies, and notices presented here.

When you visit our site or make a purchase from us, you are using our "Service" and indicating your acceptance of the following terms & conditions (“Terms & Conditions” "Terms of Service" or "Terms"). This includes any additional terms, conditions, and policies referenced here or accessible through hyperlinks. These Terms of Service are applicable to all users of the site, encompassing but not limited to those who browse, sell products, make purchases, or contribute content.

We kindly request that you carefully review these Terms & Conditions before you proceed to access or use our website. Your access to or use of any portion of the site signifies your agreement to be bound by these Terms of Service. If you do not consent to all the terms and conditions outlined in this agreement, please refrain from accessing the website or utilizing any of our services. Please note that if these Terms of Service are regarded as an offer, acceptance is explicitly confined to the provisions outlined in these Terms of Service.

Any additional features or tools integrated into the existing store will likewise be governed by the Terms & Conditions. We retain the right to revise, modify, or substitute any section of these Terms & Conditions by publishing updates and/or modifications on our website. It is your responsibility to periodically review this page for any alterations. Your continued use of or access to the website after the publication of any modifications signifies your acceptance of those changes.
Our online store is powered by Wix, which supplies us with the e-commerce platform needed to offer our products and services to you.
 

Conditions for E-commerce

By accepting these Terms & Conditions, you confirm that you have reached the age of majority in your state or province of residence, or that you are of the age of majority in your state or province of residence and have provided consent for any minor dependents to use this site.
It is prohibited to use our products for any unlawful or unauthorized purposes, and you must not, when using the Service, infringe upon any laws within your jurisdiction, including but not limited to copyright laws.


You are not allowed to transmit any worms, viruses, or any code that may be destructive in nature.


Any violation or breach of these Terms will result in the immediate termination of your access to our services.


We retain the right to decline service to any individual, without exception, at any given time.
You acknowledge that your content, excluding credit card information, may be transmitted without encryption, involving (a) transmissions across diverse networks, and (b) modifications to meet the technical requirements of connecting networks or devices. Please note that credit card information is consistently encrypted when transmitted over networks.
You pledge not to replicate, duplicate, copy, vend, resell, or exploit any part of the Service, its use, or access, or any contact on the website through which the service is provided, without our express written permission.


The section headings in this agreement are provided for your convenience and do not limit or otherwise affect the scope and impact of these Terms.


We cannot be held accountable if the information presented on this site is not precise, comprehensive, or up-to-date. The content on this site is intended for general informational purposes and should not be solely relied upon for decision-making without consulting more primary, accurate, comprehensive, or timely sources of information. Any reliance on the material on this site is undertaken at your own risk.


This site might include historical information, which by its nature is not current and is offered solely for your reference. We maintain the right to modify the content on this site at any time, although we are not obligated to update any information on our site. You accept the responsibility of monitoring any alterations to our site.

Retention of Right to Change Offering

Product prices may be adjusted without prior notice.


We retain the right to alter or cease the Service, or any part of it, at any time without advance notice.


You acknowledge that we hold no liability, neither to you nor to any third party, for any modifications, changes in pricing, suspensions, or terminations of the Service.

Key Commercial Terms Offered to Customers

Certain products or services may be exclusively accessible through our website. These items may have limited availability and are eligible for returns or exchanges only in accordance with our Return Policy. 

 

We have made every effort to depict the colors and images of our products as accurately as possible. However, we cannot guarantee that your computer monitor will display colors with perfect precision.


We retain the right, though it is not obligatory, to restrict the sale of our products or services to specific individuals, geographic regions, or jurisdictions. We may exercise this discretion on a case-by-case basis. Moreover, we hold the right to limit the quantities of any products or services offered. Descriptions of products and product pricing are subject to change at our sole discretion and may occur without prior notice. We reserve the right to discontinue any product at any time. Any product or service offered on this site is void where prohibited.


We do not provide a guarantee that the quality of any products, services, information, or other materials acquired from us will meet your expectations, nor can we assure that any Service errors will be rectified.

Accuracy of Information

We maintain the right to decline any order placed with us. We may, at our discretion, set limitations on or cancel quantities purchased by an individual, household, or order. These constraints could encompass orders made under the same customer account, using the same credit card, or sharing identical billing and/or shipping details. If an order is altered or canceled, we will make an effort to notify you by reaching out to the email address, billing address, or phone number provided at the time of order placement. We also reserve the right to restrict or prohibit orders that, in our sole judgment, appear to be made by dealers, resellers, or distributors.


You are in agreement to provide us with up-to-date, accurate, and comprehensive purchase and account information for all transactions made at our store. Furthermore, you pledge to promptly update your account and related information, including your email address and credit card details (including expiration dates), to facilitate the completion of your transactions and ensure that we can contact you as necessary.

Comments and Feedback

If, upon our request, you submit specific content (e.g., contest entries), or even without a request, you provide creative ideas, suggestions, proposals, plans, or other materials, whether through online means, email, postal mail, or any other medium (collectively referred to as 'comments'), you consent to us having the unrestricted right to edit, copy, publish, distribute, translate, and utilize these comments in any medium, at any time. We are not obligated to (1) keep your comments confidential, (2) provide compensation for any comments, or (3) respond to any comments.


While we reserve the option to do so, we are not obligated to monitor, edit, or remove content that we, at our sole discretion, consider to be illegal, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or content that infringes upon any party's intellectual property rights or violates these Terms of Service.


You confirm that your comments will not infringe upon any third-party rights, including copyrights, trademarks, privacy, personality, or other personal or proprietary rights. You further guarantee that your comments will not contain libelous or unlawful, abusive, or obscene content, nor will they include any computer viruses or malware that could disrupt the operation of the Service or any related website in any manner. It is prohibited to use a false email address, impersonate someone else, or mislead us or third parties regarding the origin of any comments. You bear sole responsibility for the accuracy and content of the comments you submit. We disclaim any responsibility and assume no liability for comments posted by you or any third party.

Errors & Omissions

From time to time, there may be information on our site or within the Service that contains typographical errors, inaccuracies, or omissions pertaining to product descriptions, pricing, promotions, offers, product shipping charges, delivery times, and product availability. We hold the right to rectify any errors, inaccuracies, or omissions and to modify or update information or cancel orders, as necessary, if any information within the Service or on any associated website is found to be incorrect, without prior notice, even after you've placed an order.


We are not bound by an obligation to update, amend, or clarify information within the Service or on any affiliated website, which includes, among other things, pricing information unless required by law. The presence of a specified update or refresh date within the Service or on any associated website should not be construed as an indication that all information within the Service or on any associated website has been altered or updated.

Restrictions of Site Use

In addition to the other restrictions outlined in the Terms of Service, you are forbidden from using the site or its content for the following purposes:


(a) Engaging in unlawful activities. (b) Encouraging or involving others in unlawful actions. (c) Violating international, federal, provincial, or state regulations, rules, laws, or local ordinances. (d) Infringing upon our intellectual property rights or the intellectual property rights of others. (e) Harassing, abusing, insulting, harming, defaming, slandering, disparaging, intimidating, or discriminating based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability. (f) Providing false or deceptive information. (g) Uploading or transmitting viruses or any other form of malicious code that may disrupt the functionality or operation of the Service, related websites, or the broader Internet. (h) Collecting or tracking the personal information of others. (i) Engaging in spam, phishing, pharming, pretexting, spidering, crawling, or scraping. (j) Using the service for any obscene or immoral purposes. (k) Interfering with or attempting to bypass the security features of the Service, related websites, other websites, or the Internet.


We maintain the right to terminate your access to the Service or any affiliated website if you engage in any of these prohibited activities.

Limitation of Liability

We cannot guarantee, represent, or warrant that your use of our service will always be uninterrupted, punctual, secure, or free from errors. Moreover, we do not guarantee that the results you obtain from using the service will be accurate or reliable.
You acknowledge that we may, on occasion, suspend the service for undetermined periods or discontinue it without prior notice. Therefore, your use of the service is expressly at your own risk. The service, as well as all products and services provided through it, are offered "as is" and "as available," without any explicit or implied representations, warranties, or conditions. These include all implied warranties or conditions of merchantability, quality, fitness for a particular purpose, durability, title, and non-infringement, unless expressly stated by us.
In no event shall Opulente Candles, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any harm, loss, claim, or any form of direct, indirect, incidental, punitive, special, or consequential damages, including, without limitation, lost profits, lost revenue, lost savings, data loss, replacement costs, or any similar damages. These may arise from your use of the service or any products obtained through the service, or from any other claim associated with your use of the service or any product. This includes, but is not limited to, errors or omissions in any content or any loss or damage resulting from the use of the service or any content (or product) posted, transmitted, or otherwise made available through the service, even if you have been advised of the possibility of such damages. In states or jurisdictions where the exclusion or limitation of liability for consequential or incidental damages is not permitted, our liability will be restricted to the maximum extent allowed by law.

Indemnification

You consent to indemnify, safeguard, and exempt Opulente Candles, along with our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, against any claim or request, which includes justifiable attorney's fees, initiated by a third party as a result of your breach of these Terms of Service or the documents referenced within, or your infringement of any law or the rights of a third party.

Termination

The responsibilities and liabilities of both parties that were established before the termination date will persist following the conclusion of this agreement, serving all intended purposes.


These Terms of Service are in effect until terminated by either you or us. You have the option to terminate these Terms of Service at any time by informing us of your decision to discontinue the use of our Services or by ceasing your use of our site.


If, at our sole discretion, you fail to comply with any term or provision of these Terms of Service, or if we have reason to believe you have not complied, we reserve the right to terminate this agreement without prior notice. In such a case, you will remain responsible for all outstanding payments up to and including the date of termination. Additionally, we may restrict your access to our Services or any part thereof accordingly.

General Legal Provisions

If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, it will still be enforced to the fullest extent allowed by the applicable law. The unenforceable part will be considered severed from these Terms of Service, and this determination will not affect the validity and enforceability of the remaining provisions.


Our failure to act upon or enforce any right or provision outlined in these Terms of Service does not signify a waiver of that right or provision.


These Terms of Service, along with any policies or operating regulations presented by us on this site or related to the Service, collectively constitute the comprehensive agreement and understanding between you and us, governing your utilization of the Service. They replace any prior or contemporaneous agreements, communications, and proposals, whether they were oral or written, between you and us. This includes, but is not limited to, any earlier versions of the Terms of Service.


In case of any uncertainties or ambiguities in the interpretation of these Terms of Service, they will not be construed against the party responsible for their drafting.


We retain the authority, solely at our discretion, to modify, amend, or substitute any portion of these Terms of Service by publishing updates and revisions on our website. It is your responsibility to periodically review our website for any alterations. Should you continue to use or access our website or the Service after we have posted any changes to these Terms of Service, it will be considered as your acceptance of those modifications.

Contact Information

If you have any inquiries regarding the Terms of Service, please feel free to reach out to us via email at info@opulentecandles.com.

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